The help and guidance you expect

From the people who know DAM best

Experience Matters

You deserve a high level of service support. Ours comes from long-standing customer relationships and over 65 years of rich media and creative workflow experience. Service is our history. It's an integral part of who we are. So we're committed to listening and supporting your team all the way.

Real help from real people 

Our Central Support and Service teams are readily available from our offices in Madison, Wisconsin –
because sometimes you can’t get what you need from manuals, tutorials, or FAQs.

Email Widen Central Support
Send questions to
Call Widen Central Support
Call toll-free: 1-877-943-3625 / USA, Canada, Virgin Islands. Or internationally: 1-608-443-5455 Mon. - Fri. from 7 a.m. to 5 p.m. CT (UTC-6h)
Chat with Widen Central Support
Online chat can be reached via the support link inside your user profile, in the upper right corner of your Collective site. Or, use the question mark button along the lower right side of your site.

The answers you need when you need them

Whether you’re just getting started with the Widen Collective or an adept user of DAM, we’re here to help whenever you need us.

Widen Help Desk

Help Desk
7 a.m. to 5 p.m. CT (UTC-6h)

Widen Support SIte

Support Site
Accessible anytime and loaded with video tutorials
and feature articles

Next step: See a demo