The help and guidance you expect

From the people who know DAM best

Experience Matters

You deserve a high level of service support. Ours comes from long-standing customer relationships and over 65 years of rich media and creative workflow experience. Service is our history. It's an integral part of who we are. So we're committed to listening and supporting your team all the way.

The answers you need when you need them

Whether you’re just getting started with the Widen Collective or an adept user of DAM, we’re here to help whenever you need us.


Help Desk
7 a.m. to 5 p.m. CST


24/7 Support Site
loaded with video tutorials
and feature articles

Real help from real people 

Our Central Support and Service teams are readily available from our offices in Madison, Wisconsin –
because sometimes you can’t get what you need from manuals, tutorials, or FAQs.

 Send questions to
Call toll-free: 1-877-943-3625 / USA, Canada, Virgin Islands. Or internationally: 1-608-443-5455 Monday - Friday from 7 a.m. to 5 p.m. CST
Go to online chat via the support center link inside your user profile in the upper right corner of any page on your Collective site. You can also use the question mark speech button along the lower right side of any page
Next step: See a demo