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What you get for the price 

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Powerful Features

  • Brand portals and collections
  • Video and image management
  • Out-of-the-box integrations
  • Site branding and brand management
  • Lifecycle and rights management
  • Roles and permissions access controls
  • Secure cloud hosting and CDN with AWS
  • Asset and site-wide insights
  • Creative workflow application
  • Marketing fulfillment and print on demand
  • Asset archiving and preservation
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Guided Implementation

  • Widen-lead implementation and launch
  • Dedicated Customer Experience Manager
  • Goal-based launch plan
  • Branded site configuration
  • User role and governance development
  • Bulk migration of existing assets and data
  • Custom metadata and taxonomy creation
  • De-duplication and automated metadata mapping and category import
  • Custom file conversion and embed code configuration
  • Admin and general user training
  • Widen University training
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Ongoing Service and Support

  • Tier 1 and Tier 2 Central Support Team
  • 24/7 support center with comprehensive knowledge base
  • Live help desk (7am-5pm CST) with guaranteed response time
  • 99.95% guaranteed availability
  • Widen Summit and regional workshops
  • Continuing education via Widen University
  • Annual site audit with CXM
  • Regular usage review and recommendations
  • Monthly customer webinars
  • UX outreach, beta testing, focus groups, roadmap influence
  • API best practices and consultation

Hundreds of happy customers, including:

LG
Brooks
Teach for America
Ottawa
Cornell
Flexsteel
Ottawa
Steelcase
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“Widen has the best product and pricing in the DAM industry and we looked at everybody before making our decision.”

- Red Gold Tomatoes

Our pricing perspective

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Equality

Why limit your number of admins or general users? With our flexible governance structure everyone pays equally for the same features.
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Simplicity

Get a full breadth of features and ongoing support – right from the start – so you continually have what you need as you grow.
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Unity

Organization, visibility, and connectivity. Our advanced metadata controls, Insights App, and web publishing tools provide it all in one price.

“Widen is one of the few providers that captured customer satisfaction metrics AND made this information publicly available. Gleanster can substantiate their claims about high customer satisfaction, and users who participated in our research were very happy with the solution.”

- Gleansight Benchmark Report 2014, Digital Asset Management

Frequently Asked Questions

 

Does Widen offer a free trial of the Widen Collective?
Yes. You can try a free guest pass of the Widen Collective. We also offer a personalized Proof of Concept for those who are interested and qualify.

How long has Widen been in business?
Widen is a privately-held corporation location in Madison, Wisconsin, that develops software solutions for marketers who need to connect the assets in their visual content with other people and systems. Our software business is built on more than 65 years of rich media and creative workflow experience. Widen has 110 employees and over 450 customers worldwide.

Does Widen offer discounts for non-profit organizations and educational institutions?
Yes. Please contact advisors@widen.com for details about discounts for non-profit organizations and educational institutions.

What are the contract terms for the Widen Collective?
The Widen Collective has an annual subscription with no long-term commitment requirement or departure penalties. Customers may opt out at any time. The Widen Master Service Agreement contract terms available upon request.

Can the Widen Collective be installed locally?
No. The Widen Collective is currently offered as a cloud-based solution only using the unmatched security, scalability and sustainability of the Amazon Web Services (AWS) suite.

 

More FAQs

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