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What you get for the price 

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Features

  • Redundant, scalable, secure hosting and content delivery through Amazon Web Services
  • Branded interface with (https) unique domain
  • Custom UI experience by User Role
  • Version Control
  • Custom Metadata/Taxonomy support
  • Faceted Search and Suggestive Search
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  • Advanced Elastic search Technology 
  • Document Text Search
  • Embed Code Web Publishing for Images, Video & PDFs
  • Video Management with HTML5 Full Previews
  • On-the-Fly Conversions and Transcoding
  • Print on-Demand
  • Stylized Collections (Lightboxes/Galleries)
  • Alerts and Notifications
  • Comments, Ratings and Favorites
  • WordPress and Drupal CMS Integrations
  • Dropbox Integration
  • Asset Level Performance Analytics
  • Site Activity Analytics Dashboard
  • Unlimited Custom User Access Levels
  • Integrated Content Contribution and Workflow
  • Personal Profile Management
  • Mobile App and Site 
  • Watermarking
  • Rights Management
  • All New Feature Releases
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Core Implementation

  • Launch Schedule to fit your Resources and Goals
  • Dedicated Widen Implementation Specialist
  • Easy migration of existing digital assets to the Widen Collective structure
  • Overview of all available Features, Options and Your Industry Best Practices
  • Branded Site Configuration
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  • Custom File Conversion Format Creation
  • Custom Metadata Structure Creation
  • User Role and Governance Development
  • Initial Bulk Asset Upload from Widen supplied 2TB drive
  • De-duplication, Embedded Image Metadata Import and Category Assignment
  • Admin and General User Training
  • Additional implementation resources and ongoing training resources via Widen University
  • Full access to Widen’s 20+ years of Industry Experience, Guidance and Best Practices
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Service and Support

  • Live Help Desk Support (7am-5pm CST)
  • Dedicated Customer Support Specialist
  • New-user Guided Tutorial in Interface
  • Widen Advocates Global Admin Community
  • Widen University Online Training Center for Continuing Education
  • Annual Global User Summit
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  • Annual Site Review with your Customer Development Support Specialist
  • Regularly scheduled Usage/Best Practices Review
  • 99.95% Guaranteed Availability as outlined in SLA
  • Guaranteed Support Response Time as outlined in SLA
  • API Best Practices and Development Consultation
  • Customer Ideas Page to submit New Feature Ideas
  • Opportunities to test New Features in Beta
  • Regularly Scheduled Customer Webinars
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Hundreds of happy customers, including:

LG
Brooks
Teach for America
Ottawa
Cornell
Flexsteel
Ottawa
Steelcase
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“Widen has the best product and pricing in the DAM industry and we looked at everybody before making our decision.”

- Red Gold Tomatoes

Our pricing perspective

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Equality

Why limit your number of admins, sub-admins or general users? With our flexible governance structure everyone pays equally for the same features.
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Simplicity

We simplify pricing by providing a full breadth of features and ongoing support – right from the start – so you continually have what you need as you grow.
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Unity

Organization, visibility, and connectivity. Our advanced metadata, Insights App, and web publishing tools provide them all for one price.

Our value guarantee

If you’re quoted a lower price for identical features, product and service, let us know. We’ll gladly match it.

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“Widen is one of the few providers that captured customer satisfaction metrics AND made this information publicly available. Gleanster can substantiate their claims about high customer satisfaction, and users who participated in our research were very happy with the solution.”

- Gleansight Benchmark Report 2014, Digital Asset Management

Frequently Asked Questions

 

Does Widen offer a free trial of the Widen Collective?
Yes. You can try a free guest pass of the Widen Collective. We also offer a personalized Proof of Concept for those who are interested and qualify.

How long has Widen been in business?
Widen is a privately-held corporation location in Madison, Wisconsin, that develops software solutions for marketers who need to connect the assets in their visual content with other people and systems. Our software business is built on more than 65 years of rich media and creative workflow experience. Widen has 90 employees and over 450 customers worldwide.

Does Widen offer discounts for non-profit organizations and educational institutions?
Yes. Please contact advisors@widen.com for details about discounts for non-profit organizations and educational institutions.

What are the contract terms for the Widen Collective?
The Widen Collective has an annual subscription with no long-term commitment requirement or departure penalties. Customers may opt out at any time. The Widen Master Service Agreement contract terms available upon request.

Can the Widen Collective be installed locally?
No. The Widen Collective is currently offered as a cloud-based solution only using the unmatched security, scalability and sustainability of the Amazon Web Services (AWS) suite.

 

More FAQs

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