Privacy Policy

We're committed to your privacy


Privacy Policy

Widen Enterprises, Inc. ("Widen") is committed to the privacy of all users and has created this policy to disclose our privacy practices to ensure users are comfortable with sharing pertinent information. Widen pledges to maintain integrity and professional practices while working with private information.

Collecting Personal Information

Users will be required to register and share personal and company information when accessing certain areas of the site. The individual will have access to information upon completing the required fields and may option out of receiving additional information from Widen. Email containing information may be generated by administrators to keep you informed as to the status of a request from Widen.

 Child Information Protection

This site does not knowingly collect information from any children and is created for general user access only.

Tracking Information

Activity within the site will be captured for tracking and monitoring purposes. This information will be used to generate reports on usage and to determine popular areas of the site.

Use Ads Settings to opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website. 3rd party advertising companies may also use cookies for tracking purposes.

EU-US Privacy Shield Framework

Widen complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries.  Widen has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability.  If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/welcome Widen does not have any subsidiaries.

Types of data collected:  The Widen customer (“Customer”) determines the categories of data collected per the Widen services (“Services”) subscribed to. Customer’s data fields can be configured as part of the implementation of the Services or as otherwise permitted in the Services. The data collected consist of a subset of the following categories of data: name, phone numbers, e-mail address, time zone, address data, plus any application-specific data which Customers’ authorized users enter into the Services.  The purpose of the data is to identify the credentials of the authorized users of the Services to allow them access to the Services.
 
Widen’s Processing of Personal Data: Widen shall only process personal data on behalf of and in accordance with Customer’s instructions and shall treat personal data as confidential information.  Customer instructs Widen to process personal data for the following purposes:  (i) Processing in accordance with the Customer agreement; (ii) Processing initiated by authorized users in their use of the Services; and (iii) Processing to comply with other reasonable instructions provided by Customer (e.g., via email) where such instructions are consistent with the terms of the Customer agreement.
 
Right of Individuals to Access Their Personal Data:  Widen recognizes the right of individuals to access their personal data.  All individuals whose data Widen handles have login access to the Services and may login with their email and password to access their personal data to correct or delete it at their convenience.
 
Choice and Means Widen Offers Individuals for Limiting Use and Disclosure of Their Personal Data:  Widen does not use or disclose personal information for purposes other than those which it has received consent for, except for purposes of legal compliance obligations.
 
Third Parties to Whom Widen Discloses Personal Data: There are no third parties to whom Widen discloses personal data. In the event that this policy changes, Widen will extend the opportunity for individuals to exercise their choice to opt-in or out of sharing their personal data.
 
In compliance with the EU-US Privacy Shield Principles, Widen commits to resolve complaints about your privacy and our collection or use of your personal data.  European Union individuals with inquiries or complaints regarding this privacy policy should first contact Widen at: privacy@widen.com

Widen has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.

Please note that if your complaint is not resolved through these channels, under limited circumstances a binding arbitration option may be available before a Privacy Shield Panel.

US-Swiss Safe Harbor

Widen complies with the US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from Switzerland.  Widen has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and, enforcement.  If there is any conflict between the policies in this privacy policy and the Safe Harbor Privacy Principles, the Safe Harbor Privacy Principles shall govern.  To learn more about the US-Swiss Safe Harbor and to view our certification page, please visit http://www.export.gov/safeharbor/

In compliance with the US-Swiss Safe Harbor Principles, Widen commits to resolve complaints about your privacy and our collection or use of your personal information.  Swiss citizens with inquiries or complaints regarding this privacy policy should first contact Widen at: privacy@widen.com

Widen has further committed to refer unresolved privacy complaints under the US-Swiss Safe Harbor to an independent dispute resolution mechanism operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

Widen is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).  Widen may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Widen’s accountability for personal data that it receives under the privacy shield and subsequently transfers to a third party is described in the privacy shield principles. In particular, Widen remains responsible and liable under the privacy shield principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the principles, unless Widen Enterprises, Inc. proves that it is not responsible for the event giving rise to the damage.

Model Clauses

To ensure that our customers may continue to validate transfers of personal data from Europe to the U.S. under EU data protection laws, this data processing addendum incorporates the European Commission’s standard contractual clauses commonly known as “model clauses.” Please note that the model clauses will apply to the extent there is not another legal basis in place to validate the transfer of personal data from the EU to the U.S.

The model clauses are contract templates developed by the European Commission as one mechanism for contracting parties to legalize the cross-border transfer of personal data from Europe. Widen’s new data processing addendum automatically incorporates the model clauses as long as transfers of personal data are not legalized by an alternative compliance standard recognized by the European Commission.

How does my company incorporate model clauses
into my Widen Master Service Agreement?

Customers should promptly complete, sign and return Widen’s data processing addendum to privacy@widen.com.

Questions and Complaints

Questions and complaints about this privacy policy should be directed to Privacy Policy Associate at privacy@widen.com.

Copyright

In accordance with The Digital Millennium Copyright Act, please notify the designated agent of Widen Enterprises, Inc. of any
claimed infringements by using the
Directory of Service Provider Agents for Notification of Claims of Infringement or go directly
to the
Widen Enterprises, Inc. Interim Designation of Agent to Receive Notification of Claimed Infringement form.