From system configuration and metadata structure
to user training and Digital Content Production
Having trouble maintaining your Widen Collective site or keeping users engaged? Our support team is here to help. Widen's customer experience managers will answer questions and help guide your team in ways that maximize your DAM system. Widen also offers free live support long after the initial implementation process is done.
Customize your dashboard, brand your site, assess your functional requirements, manage storage / migration needs and evaluate how to move your digital assets from creation through preservation.
In-depth admin and user training, focused on your branded interface, digital assets, and metadata. Includes email invitation, online training and recorded training session (can be added to your DAM site). Session types: Admin, General User, Advanced User, On-Site, and Training Kits.
Configure and tidy your metadata, expand your DAM system with internal and external groups, and integrate DAM with other technology systems. Areas include Metadata Structure, Bulk Upload, Metadata Import, and Bulk File Export.*
Manage and optimize your visual content correctly, efficiently, and seamlessly. Areas include Digital Sampling, Image Retouching, Metadata Assignment, and User Approval.
Promote your Widen Collective site, build awareness with your user community and get users on board. Areas include email and system messages, contests, and user surveys.
*We don’t provide asset-level administrative work, but we can recommend external contractors who do.
*Metadata entry is a customer-owned task