As a marketer, it’s your job to get to know the people you’re trying to reach. You likely know a lot about them already, and that’s valuable. But audiences are complex. Over time, they grow and evolve. Their wants, needs, goals, and pain points change right along with the environment around them. And, while it’s tempting to rely on audience assumptions that have taken hold over the years, you need to know what content and information they need from you today.
So let’s learn more about what your customers want from you now. Here are six not-so-complicated ways to get to know your complicated audience.