Crayola Gallery Basic Training Sets Users Up for Success

by Molly Hamm, January 22, 2020

The launch of any new software can create some trying times. After all, change can be hard, and workflow interruptions are frustrating! That’s why it’s essential to offer user training as part of any digital asset management (DAM) implementation. 

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Topics: Widen Summit, Customer Stories

Using Widen’s Dropbox Integration to Simplify File Uploads

by Molly Hamm, January 15, 2020

Best Friends Animal Society is an animal welfare organization that finds homes for rescued pets across America. They use their digital asset management (DAM) system, the Widen Collective®, to store, organize, and distribute all of their digital assets — which includes a lot of images of ridiculously cute dogs and cats. 

Sarah Kichas is Best Friends’ Photography Manager, and DAM administration is just a small part of her job. However, it entails managing a constant stream of new content from a diverse group of photographers — including staff, freelancers, and volunteers — many of whom take pictures at just a single event. Giving them all access to the Collective with the appropriate login credentials, permissions, and upload instructions could be a part-time job in itself. 

At the 2019 Widen Summit, Sarah shared how they use the Widen Dropbox integration to turn this onerous upload process into a simple, streamlined workflow. “I love it,” she said, “because it saves me time and energy, and most importantly, my sanity.”

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Topics: Widen Summit, Customer Stories, Integrations

Pega Collects Actionable User Feedback via Surveys

by Molly Hamm, January 6, 2020

The execution of digital asset management (DAM) software is dynamic — it’s constantly being modified with the goal of meeting, or even anticipating, evolving user needs. User feedback can provide valuable insights into what these updates should be, and why. 

At the 2019 Widen Summit, Sara Fix, Brand Project Manager at Pega, shared how her team uses surveys to gather feedback that informs improvements to their Widen Collective® site. 

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Topics: Widen Summit, Customer Stories

Using Metadata to Preserve the History of the Boston Ballet

by Molly Hamm, December 9, 2019

For over fifty years the Boston Ballet has brought internationally-acclaimed performances, world-class education programs, and valuable community initiatives to the Boston area. Their rich and interesting history is reflected across photographs, posters, brochures, news articles, and other artifacts. 

As the webmaster at the Boston Ballet, Michaela Donnelly manages this archive and administers their digital asset management (DAM) system. At the 2019 Widen Summit, she shared how she uses the Widen Collective® to preserve and protect the Boston Ballet’s long-standing history.

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Topics: Widen Summit, Customer Stories

Best DAM Contest 2019: Best Practices and Winning Strategies

by Molly Hamm, October 16, 2019

The Best DAM Contest is always a highlight of our annual Widen Summit. Four exceptional Widen customers showcase how they use their Collective® site to meet unique user needs. Each contestant has a different use case, a different strategy, and a different winning approach to their DAM system.

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Topics: Widen Summit, Customer Stories

MarTech Meets AdTech: How Sargento’s Award-Winning MarTech Stack Came to Be

by Jake Athey, June 6, 2019

We’re always proud to share the good news about our customers, especially when they’re doing great things with our technology!

Sargento recently won a 2019 MarTech Stackie Award for best marketing technology stack design. While MarTech Today spotlighted the story of how Sargento cooked up their stack, I had the chance to meet with Cami Schenck, the senior marketing manager of media and digital at Sargento Foods to learn more about the secret ingredients.

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Topics: Customer Stories, MarTech

The University of Georgia's Metadata Workflow Gives Their Photographers More Time to be Creative

by Nate Holmes, May 23, 2019

The Marketing Communications unit at the University of Georgia is responsible for capturing photographs that highlight what’s going on across campus. Their team of four photographers produce a lot of images, from student features to campus scenes. These photos are used in various channels and repurposed by many of the schools and colleges.

Photographers shoot and deliver images for a specific job. For example, an environmental portrait of a professor for a specific story. And as part of this job, they might capture other scenes — like the professor doing research or interacting with a graduate student. While some of these additional shots get used, Rick O’Quinn, Operations Manager at the University of Georgia, says “a lot of good images were kind of falling through the cracks.”

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Topics: Customer Stories, DAM

Johnsonville Serves Up Delicious Assets on Demand

by Courtney Roe, April 8, 2019

They say a picture’s worth 1,000 words. But could it also be worth 1,000 tastes? At Johnsonville, that’s just what you’ll find...mouth-watering images that will have you reaching for your grill tongs. And it’s Kelly Owens’ job to make sure everyone can find each delicious photo they need.

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Topics: Customer Stories, DAM, Portals

A Relaunch to Reshape Their DAM: 2018 Best DAM Contest Participant Spotlight

by Molly Hamm, April 1, 2019

In the final installment of our four-part 2018 Best DAM Contest series, we meet Melinda Lee from Kerry.

Her approach to digital asset management (DAM) and the Best DAM Contest is global adoption and growth, with continual improvements to meet the needs of users across continents. Learn more about Melinda and her DAM story.

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Topics: Widen Summit, Customer Stories, DAMsters, Best DAM Contest

A User-Centered Approach to Preparing for DAM: 2018 Best DAM Contest Participant Spotlight

by Molly Hamm, March 25, 2019

In the third installment of our four-part 2018 Best DAM Contest series, we meet Barb Mitrovic, from the American Society for Quality (ASQ).

Her approach to digital asset management (DAM) and the Best DAM Contest is really all about her users, and making their work-life better. Learn more about Barb and her DAM story.

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Topics: Widen Summit, Customer Stories, DAMsters, Best DAM Contest

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