For 10 years, we’ve been bringing customers together to learn, connect, and grow. We’ve built trust, created memorable moments, and connected virtually as the world worked from home. And while this year took a virtual stage again, the stories we shared were just as inspiring as they’ve ever been. 

With the September announcement that Widen has joined Acquia, many of this year’s keynotes highlighted what customers can expect as the two companies integrate. VP of Product, Deanna Ballew, said it best when she shared that “everything’s changed...and nothing’s changed.” Widen customers can still expect exceptional service and support, award-winning products, and a customer-informed approach to building software. 

Our customer speakers stole the show, though. From the fan-favorite Best DAM Contest to informative customer panels, this year, there really was something for everyone. 

Each year hundreds of Widen Collective^® digital asset management (DAM) and product information management (PIM) practitioners gather at the Widen Summit^® to learn, make connections, and have fun.

This year’s event will be no exception. Our second all-virtual Summit has a highly-interactive agenda full of sessions that will advance your skills and inspire new goals. 

Here are 10 reasons why you should !

Each year Summit attendees look forward to presentations that feature Widen customers. After all, learning by example is effective...and fun! So this year, we expanded the number of customer-led sessions to showcase a broad range of real-life examples from Widen Collective^® sites, as well as best practices. Below is a summary and video of each presentation, breakout session, and panel.

When life gives you lemons, you make lemonade...or so the saying goes. And that’s exactly what we did for this year’s Widen Summit. While we all would have loved to meet in person, we needed a different game plan during a global pandemic. So we moved the event to a virtual platform, and are thrilled that it allowed us to share the Summit experience with more people than ever. Over 500 registrants to be exact! And here’s everything you need to know about this year’s event. 

This year’s Best DAM Contest brought together admins who overcame big challenges in how they worked and accessed their content. The teams at Autodesk, Life Time, and NVIDIA took different approaches to accomplish the DAM goals they set for themselves and had some fascinating ideas to share with the Widen Summit audience.

Read on to learn more about these inspiring transitions and watch the full Best DAM Contest here. 

The San Francisco International Airport (SFO) implemented their first digital asset management (DAM) platform, the Widen Collective^®, to store and organize all of their marketing assets — from creative files to employee photos. 

When they were ready to start, they created a metadata structure and assembled a team of interns to upload assets. However, many of these uploaders lacked the institutional knowledge needed to create meaningful metadata, and as a result the values entered were incomplete or inconsistent. Further, SFO didn’t have a governance policy, archival strategy, or a designated site administrator. Their DAM system became so ineffective it was barely used. 

Six years later, SFO decided to overhaul the entire DAM site; and Robin Brown, their Brand Manager, was asked to lead the effort. At the 2019 Widen Summit she shared how she turned this underutilized platform into an essential tool across their organization, and beyond. 

The launch of any new software can create some trying times. After all, change can be hard, and workflow interruptions are frustrating! That’s why it’s essential to offer user training as part of any digital asset management (DAM) implementation. 

The execution of digital asset management (DAM) software is dynamic — it’s constantly being modified with the goal of meeting, or even anticipating, evolving user needs. User feedback can provide valuable insights into what these updates should be, and why. 

At the 2019 Widen Summit, Sara Fix, Brand Project Manager at Pega, shared how her team uses surveys to gather feedback that informs improvements to their Widen Collective^® site. 

For over fifty years the Boston Ballet has brought internationally-acclaimed performances, world-class education programs, and valuable community initiatives to the Boston area. Their rich and interesting history is reflected across photographs, posters, brochures, news articles, and other artifacts. 

As the webmaster at the Boston Ballet, Michaela Donnelly manages this archive and administers their digital asset management (DAM) system. At the 2019 Widen Summit, she shared how she uses the Widen Collective^® to preserve and protect the Boston Ballet’s long-standing history.

Building trust is tricky. And as the saying goes, trust is hard to earn but easy to lose. So what does that have to do with digital asset management (DAM)? A lot!

Each year, the Widen Summit focuses on concepts that are key to DAM success. 

In 2017, we honed in on what it takes to set better goals. Expanding on that in 2018, we learned how to tackle those goals using a strong strategy framework. This year though, we took a step back to realize that in order for people to believe in your goals and strategy, you need to first earn their trust. And this theme carried throughout our three days together — taking center stage in workshops, sessions, and keynotes.