Far too often, customer service falls by the wayside in the software-as-a-service space. Not so with Widen digital asset management, though. Just ask users of Media Collective and they'll tell you that Widen is dedicated to their satisfaction and success well beyond the point of implementation.
Or you could just watch this last installment of our series of videos from an interview with Mike Krause of Brunswick Bowling and Billiards. In this video, Mike talks about the various options he and his team have for contacting Widen's support team, so they're always able to get the most out of their SaaS DAM software.
If we had any issues, any questions at all," Mike says, "they were right there, right on top of it."
"Quite frankly," he adds, "the product is intuitive enough and works well enough that I haven't had to contact them about much."
This is why so many great organizations continue to bring Widen software into their rich media management workflows.
To take a look at the system (and get a peek into the service) that has Mike Krause, the Brunswick team, and users all over the world so satisfied with Widen DAM, request a demo of our system.
Stay tuned to this blog for more testimonials!