Widen is rooting for you. And it shows in the way our teams support yours.
Our customer success managers (CSMs) are your ongoing point of contact at Widen. Expect to be treated like part of the team and get the personalized support you need.
Widen Live! weekly online training
Quarterly check-ins about new features, functionality, and performance for your Collective site
Expert advice on strategy, optimization, and long-term success
Our central support team is readily available from our offices in Madison, Wisconsin, and London, England. From chat to email and phone support, get the answers you need when you need them.
The resource library with information tailored for you
Recent webinars about trending topics and use of the Widen Collective
How-to articles and feature information available all day or night at our support site
Send questions to support@widen.com
Call toll-free from the USA, Canada, and the Virgin Islands
+1-877-943-3625
Internationally
+1-608-443-5455
Chat us from the Support Center link in your Widen Collective® site user profile. Or click the question mark on the lower right side of your site.
Monday - Friday
(email, phone, chat):
North American: 3 a.m – 7 p.m. CT
Europe: 10 a.m. – 2 a.m. CEST
Accessible anytime. Full of helpful, how-to feature articles.
“Widen customer service is up there with the best I've experienced”
Richard Carlsoni | Behr
North America
6911 Mangrove Lane
Madison, WI 53713
USA
Contact us
Phone: +1-800-444-2828
Monday — Friday
7 a.m — 7 p.m. CDT (UTC -5h)
Europe
Aldgate Tower
2 Leman Street
London
E1 8FA
United Kingdom
Contact us
Phone: +44 020 3890 6777
Monday — Friday
10 a.m. — 6 p.m. CEST (UTC +2h)
