Our Central Support and Service teams are readily available from our offices in Madison, Wisconsin – because sometimes you can’t get what you need from manuals, tutorials, or FAQs.
Experience Matters
You deserve a high level of service support. Ours comes from long-standing customer relationships and over 65 years of rich media and creative workflow experience. Service is our history. It's an integral part of who we are. So we're committed to listening and supporting your team all the way.
Call toll-free: 1-877-943-3625 / USA, Canada, Virgin Islands. Or internationally: 1-608-443-5455 Mon. - Fri. from 7 a.m. to 5 p.m. CT (UTC-5h)
Online chat can be reached via the support link inside your user profile, in the upper right corner of your Collective site. Or, use the question mark button along the lower right side of your site.
"Customer service is perfect. You feel like you're their number one priority. And you can always access the customer center for useful video tutorials with step-by-step instructions to assist you."
– Kristy Smith, Cincinnati Children's Medical Hospital Center
The answers you need when you need them
Whether you’re just getting started with the Widen Collective or an adept user of DAM, we’re here to help whenever you need us.
Help Desk Monday-Friday 7 a.m. to 5 p.m. CT (UTC-5h)
Support Site Accessible anytime and loaded with video tutorials and feature articles
