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Widen Support

The help you expect from the people who know DAM best

Real help from real people 

Our Central Support team is readily available from our office in Madison, Wisconsin –
because sometimes you can’t get what you need from manuals, tutorials, or FAQs.

Experience matters

You deserve a high level of service support. Ours comes from long-standing customer relationships and over 65 years of rich media and creative workflow experience. Service is our history. It's an integral part of who we are. So, we're committed to listening and supporting your team all the way.

Email Widen Central Support
Send questions to support@widen.com.
Call Widen Central Support
Call toll-free from the USA, Canada, and the Virgin Islands: +1-877-943-3625
Internationally: +1-608-443-5455
Monday - Friday from 7 a.m. - 5 p.m., CT (UTC-6h)
Chat with Widen Central Support
Reach online chat via the Support Center link in your user profile of your Widen Collective® site. Or, click the question mark icon on the lower right side of your site.

"Customer service is perfect. You feel like you're their number one priority. And you can always access the customer center for useful video tutorials with step-by-step instructions to assist you."

– Kristy Smith, Cincinnati Children's Medical Hospital Center

The answers you need when you need them

Whether you’re just getting started with the Collective or you're an adept user, we’re here to help whenever you need us.

Widen Help Desk

Help Desk
Monday - Friday
7 a.m. - 5 p.m., CT (UTC-6h)

Widen Support SIte

Support Center
Accessible anytime. Full of helpful, how-to feature articles.

Next step: See a demo