Get your team headed in the right direction with the right level of support. We offer two options for you to choose from.
Our quick-start onboarding is led by a Widen implementation consultant who will show your team the ropes
You have a person at your company dedicated to managing the onboarding process and ongoing site maintenance
You are interested in being coached through an established process while maintaining responsibility for key decisions
Ten virtual working sessions over two weeks
Guidance from Widen that enables you to complete your site configurations
Preparation for ongoing site maintenance and growth
Resources for training your user base
Our full-service implementation is managed by a Widen implementation consultant who will augment your team and lead the charge
You need someone to help project manage the implementation
You haven’t configured software before or prefer not to
Expert assistance provided by Widen, who will manage the project for you
Site configuration completed by Widen
Site recommendations that are unique to your business needs
Preparation for ongoing site maintenance and growth
Resources for training your user base
The creation of a success plan through collaborative strategy sessions and/or workshops
“The implementation process was one of the easiest I have ever experienced. The feedback has been 99% favorable. Our users are really enjoying the experience.”
Project Manager
What if I don’t have a DAM administrator for the system?
A full-time administrator is not required, but strongly encouraged. With our quick start onboarding, we recommend someone who can dedicate 75-100% of their time to the onboarding project in the short term and 50% or more of their time after the initial set up.
With our full service implementation, the most successful teams have someone dedicating 50% or more of their time during implementation and beyond.
If you are interested in working with a DAM administrator on a contract basis, our Professional Services team can help.
How much time and staffing resources should be committed to DAM administration in the long term?
We strongly recommend having a dedicated DAM administrator to handle the tasks that keep the DAM system running smoothly. Resource recommendations by company size :
How should I start gathering our assets?
We suggest you start with the sources where your assets currently live and create a strategy to collect them.
Things to consider when auditing your files include: where they’re located (servers, hard drives, PCs, etc.), how far back you want to go to store and maintain them, what asset quality/resolution is required, and who will use them in the future. We’ll send you a hard drive to add your assets to, then you'll send it back to us. Our specialists can assist with deduplication efforts after we receive your drive.
What are your suggestions for metadata standards and naming conventions?
Widen can support your current metadata standards and is flexible enough to accommodate any combination of standard and custom metadata schemas you may need. Metadata mapping can be developed in your site to retain a naming convention you’ve already adopted or maintained long term. File naming conventions are not necessary, but may prove beneficial for asset recognition, version control, duplicate reduction, and data cleansing.
Does Widen have experience migrating digital assets / metadata from other DAM systems?
Yes, we’ve successfully migrated assets from a number of other systems, including Canto Cumulus, Extensis Portfolio, MediaBin, MediaBeacon, Getty, MajorTom, Celum, OpenText, Webdam, Northplains Telescope, and SharePoint, as well as from file sharing tools like Box, Dropbox, YouSendIt, Flickr, Picasa, and more. We have many options for data migration and ingestion, including automation, consulting, and Professional Services.
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