Implementation and onboarding services

What if I don’t have a DAM administrator for the system?

A full-time administrator is not required, but strongly encouraged. With our quick start onboarding, we recommend someone who can dedicate 75-100% of their time to the onboarding project in the short term and 50% or more of their time after the initial set up.

With our full service implementation, the most successful teams have someone dedicating 50% or more of their time during implementation and beyond.

If you are interested in working with a DAM administrator on a contract basis, our Professional Services team can help.

How much time and staffing resources should be committed to DAM administration in the long term?
We strongly recommend having a dedicated DAM administrator to handle the tasks that keep the DAM system running smoothly. Resource recommendations by company size :

• Large Enterprise: One to two full-time administrators
• Enterprise: One full-time administrator
• Mid-market: One part-time administrator approximately three days per week or 50-60% of their time
• Workgroup: One part-time administrator approximately two days per week or 30-40% of their time

How should I start gathering our assets?
We suggest you start with the sources where your assets currently live and create a strategy to collect them.

Things to consider when auditing your files include: where they’re located (servers, hard drives, PCs, etc.), how far back you want to go to store and maintain them, what asset quality/resolution is required, and who will use them in the future. We’ll send you a hard drive to add your assets to, then you'll send it back to us. Our specialists can assist with deduplication efforts after we receive your drive.

What are your suggestions for metadata standards and naming conventions?
Widen can support your current metadata standards and is flexible enough to accommodate any combination of standard and custom metadata schemas you may need. Metadata mapping can be developed in your site to retain a naming convention you’ve already adopted or maintained long term. File naming conventions are not necessary, but may prove beneficial for asset recognition, version control, duplicate reduction, and data cleansing.

Does Widen have experience migrating digital assets / metadata from other DAM systems?
Yes, we’ve successfully migrated assets from a number of other systems, including Canto Cumulus, Extensis Portfolio, MediaBin, MediaBeacon, Getty, MajorTom, Celum, OpenText, Webdam, Northplains Telescope, and SharePoint, as well as from file sharing tools like Box, Dropbox, YouSendIt, Flickr, Picasa, and more. We have many options for data migration and ingestion, including automation, consulting, and Professional Services.