Customer Service - Where Service is Just as Important as Technology
From the day we opened our doors, Widen's customer service has evolved to consistently exceed our customers' expectations.
Since the day we opened our doors some 60 years ago, Widen has consistently focused on enhancing the customer experience. We firmly believe that if we help our customers grow and prosper, we, as a company, will too. Really, our success is largely dependent on the success of those who use our services. Day in and day out, we take pride in helping each one of our clients focus on achieving their goals. To that end, our technology teams continue to find new ways to listen to every customer's unique situation and needs, and then enhance our services, while providing seamless communication and the highest level of service possible. There is no better reward at the end of the day than to hear "thank you, you have made this so very, very easy."
One of the many things that set us apart from our competitors is that we take pride in not only our organization, but also in our clients - because our business is really an extension of theirs. Our solid history of 60 years is a strong testament to our long term vision and commitment to growth.
Over the course of time and experience in the graphics industry, we have embraced the speed of changing technologies to better serve our customers. Because Widen is, and always has been, privately held, we've had the freedom to learn new technologies and pave new paths. Inside our walls, you'll find teams comprised of experienced staff (some who have been here over 30 years), coupled with new creative minds that have more recently joined our mission. What makes Widen unique is that we view change as not a reaction to the times, but an opportunity for future growth.
Learn more about the Widen25 Collective Customer Support initiative, which is a commitment to response times within the various communications methods used by customers and the user community to request assistance from Widen support teams.
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