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The Role of Product Information in Driving Audience Connections That Count

by Serai Schueller, May 10, 2021


The e-commerce space is overflowing with revenue potential for brands, but that’s no surprise. Online shopping has been on the rise for quite some time, affording brands with what’s projected to be a $5.4 trillion opportunity in 2022. But just because there’s opportunity, doesn’t mean every brand will find success on the digital shelf. 

In our 2021 Widen Connectivity Report, we explore the role of product information in helping brands achieve e-commerce success. We learn that while every brand is different, there are best practices that brands must follow in order to get the most out of their product information, strengthen audience connections, and ultimately deliver customer experiences that count. 

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Topics: Featured, Content, e-commerce

What is “The Widen Experience?”

by Molly Hamm, May 5, 2021

 

A Google search for “digital asset management” returns results with dozens of vendors. Where do you start? Which solution has the features you need? What makes Widen different from other software providers? Why should you choose Widen? 

We believe the answers to these questions lie in the Widen Experience — our unique approach to helping every customer achieve their digital asset management (DAM) and product information management (PIM) goals.

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Topics: Culture & Company

7 Benefits of Digital Asset Management in 2021

by Molly Hamm, April 27, 2021

Quality content is a powerful market differentiator. It can help organizations resonate with consumers, strengthen their brand perception, and ultimately drive revenue.  It’s no wonder that demand for outstanding creative work — from photography and graphics to copy and video — is at an all-time high. Organizations seeking to bring velocity to their creative workflows are increasingly turning to digital asset management (DAM) solutions, to store, organize, and manage their content.

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Topics: DAM

Here’s the Most Important Product Content to Your Customers

by Nate Holmes, April 26, 2021


Your customers depend on your product content to do research and make their purchase decisions. But do you know what content type matters most? And when to deliver it? If you’re struggling with this, you’re not alone. According to a Forrester Consulting study commissioned by Widen, “Organizations struggle to fill content gaps at the most critical phases of the customer journey.”

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Developing Brand Guidelines

by Jason McAloon, April 20, 2021

 

Your brand is your company’s most important asset. It’s more than just words on a page or images on a screen ⏤ it’s how you communicate with and attract your audience. From your logo to every customer interaction, it’s the identity of your organization.  

To stand out in a competitive market, consumers need to easily understand who your company is and what you provide. Brand consistency helps consumers feel confident in their decision to become a customer because they know exactly what to expect from you with every interaction.

So, how do you ensure a consistent experience that builds brand loyalty? Develop strong brand guidelines.

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Topics: Marketing, Brand management

Brand Relaunch 101: Creating a Successful Brand Rollout Plan

by Jason McAloon, April 19, 2021


Every brand evolves over time. One day, your brand will outgrow the look and feel you’ve used for years. The audience you speak to will change their behaviors. Your purpose will take on new meaning. And eventually, you’ll need to redesign the look and feel that worked so well, and relaunch your brand.

Just the idea of relaunching all your newly designed brand assets can feel overwhelming. How are you possibly going to coordinate all the changes and updates? Don’t worry, with the right tools and a strategic approach any brand can roll out new assets at a global scale.

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Topics: Creative, Brand management

New: Level-up Your Product Content With 360° Photography

by Nate Holmes, April 14, 2021


Brands are adding 360° product imagery to their sites and increasing online conversions by as much as 47%. Are you? Whether you’re in B2B or B2C, we’ve compiled what you need to know about 360° spinsets and how to take them from creation to your downstream channels.

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Topics: DAM, Widen Collective, PIM

Power Your Content Using Embed Codes

by Molly Hamm, April 12, 2021


In the world of digital asset management (DAM), embed codes are often an unsung hero. While DAM systems get a lot of praise for storing, organizing, managing, tracking, and analyzing your digital assets; embed codes quietly make publishing content easy.

Embed codes are asset-specific HTML that allow you to publish visual content across multiple platforms with ease. Whenever updates are made to the master file in the DAM system, the new version is automatically updated everywhere it’s embedded. 

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Topics: Content, DAM, Workflow

A Beginner's Guide: What Is a Brand Manager?

by Jason McAloon, April 6, 2021


Business environments today are tough. Things change fast. From a new competitor on the scene to shifting market conditions, technologies, and buyer dynamics, there’s a lot that’s simply out of our control. Because of this, organizations are putting more and more emphasis on the things they can control — like their brand. 

Brand management, once a practice reserved for the Coca-Colas and Nikes of the world, is now a commonplace practice for any organization looking to win the hearts, minds, and spend of their target audiences. And, just as you see with other business priorities, it helps to put a dedicated person in place — like a brand manager — to ensure it succeeds.

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Topics: Marketing, Brand management

Brand Assets and How to Get the Most Out of Them

by Jason McAloon, April 5, 2021


Your company’s brand is the culmination of every experience a person has with your organization. It tells the world who your company is, and what you do. It is a differentiator that identifies your products or services as distinct from others in your market. And the world’s strongest brands stand out by building and maintaining brand consistency.

A range of elements — both tangible and intangible — contribute to a consistent brand experience, including tone, voice, and visual design. And each of these elements are thoughtfully and strategically developed over time, using your brand assets.

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Topics: Brand management

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2021 Widen Connectivity Report

2021 Widen Connectivity Report, Connecting the dots between marketing, information, and customer experience

Learn how leading brands use product information to deepen audience connections and excel in the digital space.

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Enrich Customer Experiences With Product Content

A Forrester Consulting study: Enrich Customer Experiences With Product Content

Forrester research report
Gartner research helps leaders evaluate solution benefits and technology choices.

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DAM+PIM for customer experience

DAM+PIM: Creating Highly Compatible and Quality Customer Experiences

Learn how DAM and PIM technologies work together to create meaningful conversations with customers, and anchor customer experience success.

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