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Sam Schnepf

Sam Schnepf

Customer Experience Manager at Widen

Recent posts by Sam Schnepf:

How to maximize your content management strategy with digital asset management — Part 2

by Sam Schnepf, June 25, 2015


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Topics: Content, Marketing

How to maximize your content management strategy with digital asset management — Part 1

by Sam Schnepf, June 24, 2015

Recently, I had the pleasure of presenting at Confab Central in Minneapolis, MN, where I shared the stage with Corey Chimko, the Digital Resources Coordinator at Cornell University. 

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Topics: Content, Marketing

New Widen Whitepaper: Metadata Quick Start

by Sam Schnepf, August 15, 2014

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New Widen Whitepaper: 7 Tips to a Fast DAM Implementation

by Sam Schnepf, August 14, 2014

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Widen DAM Tips & Tricks: Cleaning up Assets without Categories

by Sam Schnepf, July 17, 2013

I regularly assist customers with tidying up their DAM sites – by helping to configure roles and asset groups, to populate metadata and other contents and help keep everything in order to maximize user adoption.
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by Sam Schnepf, August 24, 2012


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How to audit your digital asset management system in 10 easy steps

by Sam Schnepf, July 23, 2012

As a follow-on to the CMSWire article “Have You Audited Your Digital Assets Lately?” by Henrik de Gyor, we thought we’d share a guide to help you audit your digital asset management system.

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Topics: Product Updates

Widen Collective New User Interface (UI) Customer Transition Plan

by Sam Schnepf, August 22, 2011

Widen's Project Services, Help Desk and Client Services teams will be helping all Widen Media Collective customers transition to the new User Interface through the start of 2012. The User Interface upgrade is provided free of charge as part of regular monthly subscriptions.

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Topics: Product Updates

Collective Highlights – Ways to Enhance Your DAM System for Improved Usability

by Sam Schnepf, February 21, 2011

How well do you know the capabilities of the Widen Media Collective? We hope we’ve provided you with a good base for how to use your Widen Digital Asset Management system to improve efficiency, strengthen brand consistency, and help you get more from your digital media assets. However, there may be some not-so-obvious administrative functions that can help you improve the usability and ongoing administration of your DAM system. Below is a list of some of the simple features that you may not be using today, but could come in handy for ongoing success with your Widen Collective site. We of course welcome you to contact us for more information and help in implementing these best practices in your DAM system.

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Topics: Product Updates

My Bio

by Sam Schnepf, November 9, 2010

Hello, I’m Christine Krantz and I’m here to help clients get the most from their digital assets. I’ve been with Widen for over ten years and have worn many hats throughout my tenure. I started in customer service for Widen's print division, then worked through the ranks in a variety of customer facing roles and now serve as an Account Executive. I believe the best way to achieve customer satisfaction is to anticipate client needs and that’s what I’m here to do. Outside of work, I enjoy training and showing Arabian horses.
In support of lasting customer success, I get involved with Widen Collective administrators to help assess customer uses of Widen software services. These assessments include an audit of the current state of how customers are using Widen technology and recommendations of how to change the administration of these systems to create a better user experience.
I enjoy working closely with customers that have been with us for over decade to those that are new to the Widen family. If you’re a Widen customer, DAM user, or one who is just beginning to research better ways to create, manage and distribute digital media and brand assets, I welcome a shout out to talk more about your goals.
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