A stellar digital asset management experience starts with a stellar system implementation. Get your team headed in the right direction with the right level of support. Since no two organizations are the same, we provide two options for you to choose from.
Our guided implementation is led by an onboarding coach at Widen who will show your team the ropes.
You have a dedicated person to manage the implementation and site going forward
Your team is comfortable working via virtual meetings and asking questions
You are willing to be coached through an established process, but you will make the decisions that are best for your teams
Plan for a minimum of 12+ virtual working sessions with homework between sessions
Widen educates and empowers you to complete your site configurations. No prior experience is necessary. We will teach you how
Site recommendations unique to your business needs
Preparation for ongoing maintenance and growth of your site
Preparation for training your user base
Our full-service implementation is managed by a Widen expert who will augment your team and lead the charge.
You have a deadline and want to implement faster
You need someone to help project manage the implementation
You want virtual or onsite configuration milestone meeting options
You want help with admin and general user training
You haven’t configured software before or don’t want to
Accelerated timing if needed — implementation can be less than 12 weeks
Expert assistance provided by Widen, who will manage the project for you
Widen team works with your users to gather direct feedback and deliver training
Site configuration completed by Widen
Site recommendations unique to your business needs
“The implementation process was one of the easiest I have ever experienced. The feedback has been 99% favorable. Our users are really enjoying the experience.”
Project Manager
What if I don’t have a DAM administrator for the system?
A full-time administrator is not required, but you should have someone willing to dedicate 50% or more of their time to onboarding and beyond. Administration responsibilities can also be divided among your team. If you want to add a full-time, part-time, or contract DAM administrator, our Professional Services can help.
How much time should DAM administrators commit to in the long-term?
Time allocation for DAM administration ranges across our customers:
Source: 2016 Widen Customer Survey
How should I start gathering our assets?
We suggest you start with the sources where your assets currently live and create a strategy to collect them.
Things to consider when auditing your files include where they’re located (servers, hard drives, PCs, etc.), how far back you want to go to store and maintain them, determining the quality of the assets (are they high resolution?), and who will use them in the future. We’ll send you a drive to add your assets to, then you'll send it back to us. Our specialists can assist with the de-duplication efforts after we receive your drive.
What are your suggestions for metadata standards and naming conventions?
The Collective can support metadata standards you currently have and is flexible and configurable enough for any combination of standard and custom metadata schemas you may need. Metadata mapping can be developed in your site to retain any naming convention you’ve already adopted or maintained long-term. Filenaming conventions are not necessary, but may prove beneficial for asset recognition, version control, duplicate reduction, and data cleansing.
Does Widen have experience migrating digital assets / metadata from other DAM systems?
Yes, we’ve successfully migrated assets from a number of other systems, including Canto Cumulus, Extensis Portfolio, MediaBin, MediaBeacon, Getty, MajorTom, Celum, OpenText, Webdam, Northplains Telescope, and SharePoint, as well as from file sharing tools like Box, Dropbox, YouSendIt, Flickr, Picasa, and more. We have many options for data migration and ingestion, including automation, consulting, and Professional Services.
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6911 Mangrove Lane
Madison, WI 53713
USA
Contact us
Phone: +1 800 444 2828
Monday — Friday
7 a.m — 7 p.m. CT
Abbey Place
24-28 Easton Street
High Wycombe
Buckinghamshire
HP11 1NT
United Kingdom
Contact us
Phone: +44 (0) 203 882 8787
Monday — Friday
10 a.m. — 6 p.m. CET
6911 Mangrove Lane
Madison, WI 53713
USA
Contact us
Phone: +1 800 444 2828
Monday — Friday
7 a.m — 7 p.m. CT
Aldgate Tower
2 Leman Street
London
E1 8FA
Contact us
Phone: +44 (0) 203 890 6777
Monday — Friday
10 a.m. — 6 p.m. CET