12-25 sessions (based on Collective package)
Our standard implementation is included in your DAM subscription. Guided by a dedicated onboarding coach, you'll go through a series of educational sessions that help you become DAM heroes.
9-12 weeks on average
Our Professional Services implementation is an extra cost outside your DAM subscription. Managed by experts from the Widen team, we'll do the site setup for you. We can even help administer your site going forward.
Share site and launch goals, learn about each other's teams, understand expectations of the implementation process, and set milestones.
Walk through a comprehensive overview of the Widen Collective and the importance of site governance.
Identify and discuss security features in your DAM site and learn how to configure site settings.
Introduce the different aspects of metadata and rights management, and how to structure them in your site.
Learn different ways to upload digital assets to your DAM site and how to complete metadata updates and editing.
Understand the key ways to interact with your digital assets, including search, order, share, and embed.
Walk through the functionality and key elements of your site dashboard, including messages and spotlights that help personalize the dashboard for your users.
Learn the different ways to create, adjust, and maintain user accounts.
Test your user roles and hone permissions for different feature sets to ensure accuracy before you launch.
Put what you've learned into action by practicing on Widen first! Assess your administrator readiness when you train your onboarding coach and prepare for your own user training.
Create a plan and understand how to monitor your site activity to ensure a successful launch, early user adoption, and continued user engagement.
You've been coached through the implementation process and your administrative team is ready to go! It's time to celebrate how the entire process developed, set expectations for the next phase with your Customer Experience Manager (CXM), and meet the expanded Widen team.
