Implementation Services

Make your system launch a success with Widen at your side

Widen implementation services
Implementation Services and Support

We don't just say goodbye
and good luck

A stellar digital asset management experience starts with a stellar system implementation. Get your team headed in the right direction with the right level of support. Since no two organizations are the same, we provide two options for you to choose from.

Which one's right for you?

Standard Implementation Services

Guided

Our guided implementation is led by an onboarding coach at Widen who will show your team the ropes.

Why consider this service?

You have a dedicated person to manage the implementation and site going forward

Your team is comfortable working via virtual meetings and asking questions

You are willing to be coached through an established process, but you will make the decisions that are best for your teams

What you should expect:

Plan for a minimum of 12+ virtual working sessions with homework between sessions

Widen educates and empowers you to complete your site configurations. No prior experience is necessary. We will teach you how

Site recommendations unique to your business needs

Preparation for ongoing maintenance and growth of your site

Preparation for training your user base

Full-Service Implementation Services

Full-Service

Our full-service implementation is managed by a Widen expert who will augment your team and lead the charge.

Why consider this service?

You have a deadline and want to implement faster

You need someone to help project manage the implementation

Virtual meetings won’t do; you need someone onsite

You haven’t configured software before or don’t want to

What you should expect:

Accelerated timing if needed — implementation can be less than 12 weeks

Expert assistance provided by Widen, who will manage the project for you

Widen team works with your users to gather direct feedback and deliver training

Site configuration completed by Widen

Site recommendations unique to your business needs

“The one-on-one client service Widen offers is invaluable. Their team gave me the confidence to configure the Collective myself, was patient with questions, and had real-life experience in the system. Widen was committed to making my site launch successful.”

Sandra De Biasi
Project Manager

 
 

 

 

 

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